"Decent Shop, But I Check Around Now"
I’ve ordered from 123stitch a few times and overall it’s been fine. They do have a good selection, which I appreciate, but my gut feeling now is to compare prices before buying. Some items seem fairly priced, but a few things I later found cheaper somewhere else. Shipping can add up too, so it doesn’t always feel like the best value. I wouldn’t say it’s a bad place to shop, it’s just not the first place I go to anymore.
"It did what I needed it to do…"
It did what I needed it to do, so no real complaints there. Just felt kinda slow at times and I had to wait longer than I expected. Not terrible, just not super quick either.
Mona_crowley80
April 22, 2026
"More Options Than I Expected"
I went in just looking for floss and a basic kit, and I found both easily. Reading between the lines, this is one of those places where you realize they’ve got a lot more than you came for, because there were way more choices than I expected.
racheldinger0123
April 16, 2026
"And a solid place for cross stitch supplies"
and I mostly use 123stitch when I’m looking for cross stitch patterns and threads. The search is good if you already know the name of what you want, and the filters make it easier to narrow things down by brand or type. I do still end up scrolling quite a bit sometimes, but it’s not a huge deal. Checkout was simple, and my order arrived just fine. Overall, I’d give it 4 stars.
LorraineMorrison
April 10, 2026
"I’ve ordered from 123stitch a few times now…"
I’ve ordered from 123stitch a few times now, and while it’s usually been okay, I can’t say I’ve been totally impressed. Their prices are decent and they do have a really good selection of patterns, which is why I keep giving them another chance. But the shipping has felt slower than I expected, and one item showed up bent, which was frustrating. Customer service did fix it, so I’ll give them credit for that. Still, the overall experience made me feel a bit misled, like it was going to be smoother than it actually was. I’ll probably order again if I need something specific, but I’m not in a rush to...
DawnEyer_05
April 10, 2026
"Pretty smooth order overall"
I just ordered from them recently, so this is fresh in my mind. Most of the items I needed were in stock and ready to go, which was great. The only downside was that one item ended up being backordered, but overall my latest experience was still smooth.
Alice.gutierrez
March 30, 2026
"Arrived quicker than expected"
I ordered this from overseas and wasn’t sure what to expect, you know how international shipping can be. But it showed up safely, and actually faster than I thought it would. I was kind of surprised when it arrived already. Overall, really happy with the whole experience
williams_Mankins83
March 25, 2026
"Order was fine but packaging could be better"
My order from 123stitch.com showed up okay, so no big issue there. But the packaging was basic honestly. The envelope was kinda bent when it got here and one corner of the chart had a little crease. Nothing was ruined or anything, so I’m not mad, just expected it to be packed a bit better
Joyce.bunnell
March 23, 2026
"Pretty smooth order"
I ordered a few threads that were listed as in stock, and as far as I could tell, they actually were. I didn’t get one of those annoying backorder emails after paying or anything like that, which was nice. The order shipped quickly, maybe within a few days, and everything looked like what was shown on the site. Not a huge thing, but it makes me feel like I’d probably order from 123Stitch.com again
leonard2005
March 15, 2026
"Just as described"
It was exactly what I was expecting. The colors, size, and little pattern details all matched the description, so... no surprises when it showed up. Happy with it overall.
Edna_hutton83
February 13, 2026
"Good Experience Overall"
I ordered a few stitching items and the shipping was reasonable. It wasn’t the cheapest I’ve ever paid, but considering the size of the package, it felt fair. Everything arrived in good shape, so overall I’m happy with the order.
PeggyOliver_26
February 11, 2026
"I can pretty much always find the…"
I can pretty much always find the colors, and the fabric, I’m looking for here. It makes shopping so much easier, especially when I need something specific for a project.
reubenmartin6027
February 10, 2026
"I just got this sorted out recently, so…"
I just got this sorted out recently, so that’s what’s mostly on my mind. They did fix the issue, which I appreciate, but it took longer than I expected. Overall, I’m glad it’s finally working now, even if the process felt a little slow.
hello_roger584
February 03, 2026
"Super easy exchange"
I accidentally ordered the wrong kit and had to exchange it. They replied really fast and got everything sorted out without making it a big deal, which I kinda really appreciated.
EvelynKillian_76
January 28, 2026
"I had one item on backorder and figured…"
I had one item on backorder and figured I’d probably just be left wondering what was going on, because that happens way too often with online orders. But 123Stitch.com actually kept me in the loop. The email was clear, explained the delay, and I knew what to expect, which made it a lot less annoying. It did arrive later than the rest of my order, but that was fine since I wasn’t guessing. I wish more shops communicated like that. Side note, I was working on organizing my stitching stuff while waiting for it, and somehow found three pairs of scissors I thought I’d lost, so maybe the delay worked out in its own weird way.
shelly1997
January 14, 2026
"Legit, but the updates felt a little spotty"
In my experience, 123Stitch.com seems legit since my order did arrive, but the shipping updates were slow. I found myself wondering what was going on a few times. It wasn’t a bad experience overall, just felt a bit less reliable than I would’ve liked.
Nicolas_rivera86
January 13, 2026
"Decent selection, but a little hard to browse"
In my experience, 123Stitch.com has a good variety of cross-stitch kits, from small cute projects to larger designs. I did like that they carry some brands I don’t usually see on other sites. That said, the website felt a bit cluttered to me, and I had to click around more than I expected to find what I was looking for. A few kits I wanted were out of stock too. Overall, I’d say it’s not a bad place to shop, just not the easiest one to use.
"I did end up finding what I…"
I did end up finding what I needed, but I’ll be honest, the website feels clunky. The search works okay, but the filters aren’t great, and I kept wondering if I was missing better options because the browsing experience is so awkward. Pages loaded fine for me, but the whole thing feels dated, especially on my phone. Not terrible, just not the easiest site to trust or use smoothly.
hello_martha743
December 06, 2025
"Decent Experience, But Slow Support"
As someone who stitches regularly, I was excited to order a few supplies and get started on my next project. I ended up needing to ask about shipping, and while customer service did get back to me, it took longer than I expected. The reply was also brief, so I still felt like I didn’t get as much help as I hoped for. It wasn’t a bad experience overall, but I’d definitely appreciate quicker and more helpful communication next time
"One item wasn’t right"
Most of my order was fine, but one item was wrong. I’m not sure if someone just grabbed the wrong thing while packing it, but it was annoying since I was expecting something else